TradesConnect is now available on iOS & Android — Find trades or get clients on the go
App StoreGoogle Play
Skip to main content
Terms of Service
  • icon
    Acceptance of Terms
    Agreement to Terms

    By accessing or using TradesConnect, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.

    Changes to Terms

    We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notification. Your continued use of the platform after changes constitutes acceptance of the new terms.

  • icon
    Platform Use and Restrictions
    Permitted Use

    You may use TradesConnect only for lawful purposes and in accordance with these terms. You agree not to use the platform in any way that could damage, disable, overburden, or impair our services.

    Prohibited Activities

    You may not: post false or misleading information, impersonate others, engage in fraudulent activities, violate any applicable laws, or interfere with the platform's security features.

    Account Responsibility

    You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

  • icon
    Services and Booking
    Service Marketplace

    TradesConnect is a marketplace that connects homeowners with service professionals. We do not provide the actual home services and are not responsible for the quality, timeliness, or outcome of services provided by professionals.

    Booking Process

    When you book a service, you enter into a direct contract with the service professional. TradesConnect facilitates this connection but is not a party to the service agreement.

    Payment Processing

    We may facilitate payment processing between users and professionals. All payments are subject to our payment terms and the terms of our payment processors.

  • icon
    User Content and Reviews
    Content Ownership

    You retain ownership of content you post on TradesConnect. However, by posting content, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display your content in connection with our services.

    Review Guidelines

    Reviews and ratings must be honest, accurate, and based on your actual experience. We reserve the right to remove reviews that violate our guidelines or are suspected to be fake or fraudulent.

    Content Moderation

    We may, but are not obligated to, monitor and remove content that violates these terms or is otherwise objectionable. We reserve the right to refuse or remove any content at our discretion.

  • icon
    Liability and Disclaimers
    Service Disclaimer

    TradesConnect is provided 'as is' without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of user-generated content or the quality of services provided by professionals.

    Limitation of Liability

    To the maximum extent permitted by law, TradesConnect shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or services.

    Professional Responsibility

    Service professionals are independent contractors. We do not control their work, methods, or results. Any disputes regarding services should be resolved directly with the professional.

  • icon
    Account Termination
    Termination by User

    You may terminate your account at any time by contacting our support team. Upon termination, your access to the platform will cease, though some information may be retained as required by law or our policies.

    Termination by TradesConnect

    We may terminate or suspend your account immediately if you violate these terms, engage in fraudulent activity, or for any other reason we deem necessary to protect our platform and users.

    Effect of Termination

    Upon termination, all licenses granted to you will terminate, and you must cease all use of the platform. Sections regarding liability, indemnification, and dispute resolution will survive termination.

  • icon
    Governing Law and Disputes
    Governing Law

    These terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles. Any legal action arising from these terms must be brought in the courts of Ontario.

    Dispute Resolution

    We encourage users to contact us first to resolve disputes. If informal resolution fails, disputes will be resolved through binding arbitration in accordance with the Arbitration Act of Ontario.

    Class Action Waiver

    You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Download the App
Get Started Today

Experience a seamless and convenient way to find the right trades through the TradesConnect app on your phone.

  • Discover trades in your area
  • Browse profiles and services
  • Find specialists for residential or commercial work
  • Create a profile and showcase your work as a trade
App